Crossroads Animal Care Center - Woodbridge, Virginia

Erika Velasquez

Tienen servicio bilingüe muy recomendados y confiable. Su staff muy profesional

Scott Summerfield

We have been taking our Pets to Crossroads Animal Care Center for 25 plus years. All of the Vets and Techs plus front staff have been outstanding. We will continue to use them for our pets needs.

Noreen Ryan

Visiting Crossroads Animal Care Center is consistently a wonderful experience for both me and my dogs. The staff is unfailingly friendly and extremely helpful, and Dr. Dustine Reppuhn is fantastic. My appreciation for her goes beyond liking; I have complete trust in her with my pets' care. Additionally, its location is very convenient for me.

P J “PrettyWingsRosyFuture”

Great first visit at Crossroads Animal Care Center for my lil furbaby❣️🐶
Dr. Seligson was professional yet patient and knowledgeable. She helped me understand my lil senior Shih Tzu's heart murmur and the type of food he should be eating to not make things worse. She also diagnosed his lil hind leg(limping) as muscle sprain/strain from jumping up and down too much. Suggestions for treatment seem to help plus him being a few pounds less won't hurt either.😉
Thanks Dr. Selgiston, well see you in two weeks for a follow-up.🤞🏽🤗

7/3/23
Furbaby is officially 14yrs old now.🙌🏾❤️ However, with age there may be more health issues. This time I noticed blood in his hair on his private area😳 after potty. So off to the vet we go.
This time we saw Dr. Neff for this possible emergecy visit and he was absolutely wonderful. He was very reassuring and efficient, which was so calming to a very concerned HuMom. I'll keep a close eye my Furbaby as the bloody discharge did not repeat. Thanks for another professional yet personable visit at Crossroads Animal Care Center.👍🏽🤗

12/26/23
Another great vet visit with Dr. Neff. He is absolutely one of the best vet doctors my furbaby of 14yrs has seen❤️. He is so caring and personable. His explanations are so clear and down to earth which really helps to put your mind at ease. Thank you Dr. Neff for your guidance and dedication to our furry family members' health/wellbeing.🐶❤️🙏🏽

12/23/2024
Dr. Neff is the best❣️Snickers was suffering from an eye issue👁He was squinting & his eye stayed glossy looking & irritated...😢 Although he's losing his sight suffering due to age, Dr. Neff quickly diagnosed him & gave me some peace of mind until after the holiday🙌🏽when he'll be rechecked by him👍🏽

Thanks Dr. Neff🙏🏽

Maggie Costello

The vet we saw is good and the facility is clean. However, while they provide good animal care, they do not fully disclose all costs prior to conducting procedures. If you go here, ask to have everything itemized ahead of time, as they will not volunteer this. Bringing your dog in with a possible urinary tract infection and leaving with a bill for $685 with no one walking through the quickly escalating charges prior to their accrual was a real shocker. No one offered alternatives or said they were necessary steps for treatment. When I called to complain, I was told I should have asked. I have been to other veterinarians who will disclose ahead of time to you the price of each item or procedure they are proposing for your pet and gauge together with the pet owner whether or not that is the route they want to go . I think some veterinarians need to realize that vet care differs significantly from human care and that most people do not have insurance for their pets and are unfamiliar with the exorbitant charges some places charge, nor do they make the salary that a veterinarian makes. So shelling out $685 when you were expecting a much lower bill can impact family finances. My recommendation is that they consider both the pet and the owners in their decisions and not assume that everyone is familiar with, or can pay, their extremely high costs. I also recommend that the staff better explain to the client the full benefit of each procedure they are proposing and whether or not it is truly necessary in that specific case. For $685, we left with a bottle of antibiotics (which was the only necessary item), another bottle of an unnecessary medication we didn't even ask for, and the strong feeling we had been taken advantage of financially.

Josie

From the initial phone call, the office staff was very professional and helpful in scheduling sameday appt. Dr. Neff was very thorough, gentle, and caring with my cats exam. I highly recommend Crossroads Animal Care Center!

Angela Thorne

This is a nice animal care center. It’s clean and the Vets are loving/caring. I’ve been here 3 times in the last 6 months and the biggest complaint that I have is their pricing. I want quality care for my dog but I also want services at a fair price. Each time I visited, the exam fee has changed. When I visited in March 2024, the exam fee was $75.42. When I visited today it was $86.95. When I questioned the price difference, the lady confirmed, yes the price increased. I said ok does this happen every year or very often? One of the ladies responded, “it can happen again next week or whenever the company feels like changing the price.” I told them that me as a customer knowing that now would deter me from returning here since you’re stating that you don’t have a set price for an exam fee. This facility picks and chooses what price to give customers based on the day and that doesn’t sit right with me at all. I will price around for another vet in the surrounding areas that have a more consistent pricing. I will have a lot of vet visits with my particular dog breed.

Alejandro Salazar

Very excellent service and an incredible friendly staff. Your pet’s are in good hands here.