Dawg Gone It - Monterey, California

Marlene C

I've been a loyal customer of Dawg Gone It Kennel in Monterey for the past three years, regularly boarding our Labrador, Gracie, there when we travel. Until now, we've always had positive experiences, and Gracie has come back happy. However, this past Wednesday, I left her there for just one night due to an out-of-town event, and the situation was alarming upon her return.

When we picked her up, Gracie could hardly walk. Her right thigh seemed uninjured, yet she struggled to use it. She couldn't stand on her own, even to get out of the truck at home, so my husband had to help her up the stairs. Disturbingly, Gracie has eaten only twice since we brought her back on Thursday.

We've reached out to Dawg Gone It to find out what happened, but no one seems to have any answers. We requested a review of the surveillance footage and were assured it would happen, but so far, nothing has been done. Despite promises that the manager would call us, she hasn't. When we called again on Friday, we were told that the owner was dealing with personal issues and couldn't review the video.

Now it's Saturday, three days since Gracie came home, and neither a manager nor the owner has reached out or explained what occurred. Although her leg is improving slightly, she still refuses to eat. I'm extremely disappointed and disheartened that the staff at Dawg Gone It is prioritizing personal matters over addressing the concerns of their customers, especially when a beloved pet was returned in such distress. Sadly, we will not be using their services again

Totaan

We've had our dogs there multiple times, for multiple nights stay. Always happy to walk in. Nobody ever comes home acting traumatized. You can walk in there and ask to be shown the place at random. I've done this. The staff that work there are nice. I've never had any issues. A++

Chris Moran

Thank you for taking such good care of Augustus. I really appreciated the peace of mind I got knowing how well cared for he was. I especially appreciated the playtime with the other dogs, your working his medication in with his food, the attentive staff, and lastly, the wonderful grooming before pick up. I highly recommend Dawg Gone It…this is more than a five star facility. Thank you so much!

Max Steckler

This is our go to home away from home for our pups. While we hate to leave them, we always know they will be safe and well cared for here. It gets expensive if you load up walks, play time and cuddles. Have a plan when going in or you will add everything at check in and get surprised when you pay. Be sure to book your reservation a free weeks ahead of time in the summer.

Kristine E Watson

Casey has been coming here when we come to Pebble Beach to volunteer.
Stephanie does great work every visit!
2025 will be our 3rd year!

Kelsey Roadruck

Our Aussie, Gus, seemed to have enjoyed his stay at Dawg Gone It more than our previous arrangements via Rover. He stayed for a day and a half. I think it was $35-40 for one night and then an additional $10 per hour of group play time. Although I wish these types of services we're included in the stay, they did provide a long list of a variety of services at different price points and packages. The staff also shared a couple of stories about Gus' stay when we came in to pick him up, which was nice and personal.

Megan

I found myself in a situation where I had to board my service dog over night. this was not something I was comfortable doing and was very stressed. Dawg Gone It was absolutely wonderful. they allowed me to tour their facility even tho it was a last minute need and they where closing. it was clean and very nice by the time I left I felt comfortable leaving such an important dog in their care. They where respectful and obeyed my request that her Fi tracking collar be left on at all times. I feel confident knowing that if I ever travel in that area again and run into the need to board Snow that she will be safe and well cared for.

Rebecca Roll

My doggie Lucy has always been treated with kindness and gentleness. I would never leave her anywhere else! Stephanie and Rob are doing a great job! Every one of their workers are A+ wonderful!