NOVA Cat Clinic - Arlington, Virginia

Ehudy Escobar

Es necesario hacer cita para ser atendido, se requiere hacerla en línea a través de un formulario (para atención dental y cosas especializadas se tiene que marcar directo). El día de la cita de tu mascota, al llegar al estacionamiento tienes que marcar para avisar y esperar dentro de tu auto, poco después te avisan que te acerques a la puerta a dejar a la mascota, tu debes esperar en el auto a qué te marque el veterinario para tener la consulta. Suena raro, pero el servicio es bueno y muy atento. (Actualización; Al parecer la atención ya es presencial dentro del lugar, ya que las restricciones de COVID se han relajado en el Condado).

Es importante resaltar que te envían por correo las instrucciones y generalidades de la consulta, lo cuál, es perfecto para que lleves tu registro. También venden las medicinas en el lugar o el veterinario te da recomendación si quieres adquirirlas en otro lugar para que obtengas lo necesario del tratamiento. Yo preferí adquirirlo en el sitio, y el kit de medicina viene con instrucciones detalladas y todo lo necesario para administrar el medicamento al gato.
Los recomiendo mucho para el cuidado de los gatitos. También me enviaron una tarjeta de seguimiento para mí gato unas semanas después, lo cual fue un lindo detalle.

Sarah Chart-Hart

I just too my sweet gingers ‘Poppy and Bert” to NOVA cat clinic for their annual wellness. Everyone was so friendly and kind. Dr. Torres answered my many questions and was great with my cats, she provided medicine for my male who had an eye infection.
I felt so welcome and my cats received great care. The front desk staff were great and making an appointment was easy.

Mariana Felix-Kim

I recently boarded my cat at NOVA Cat Clinic for a week. Not only did they have excellent top tier care but Susana did an amazing job sending updates with so many adorable pics (she definitely deserves a raise!). I felt so much better and was able to enjoy my vacation knowing my cat was in good hands. I am so happy that I have found a place that has such great vet and boarding care. I will definitely be boarding my cat here again! This is truly a million stars/5 stars place! NOVA cat clinic has it all!

Dania Joseph

I had been coming to Nova Cat Clinic since I have been in DC for the past 6 years. The staff and doctors that saw my Destiny were nothing short of amazing. They were always really good about listening to any potential concerns and making sure I adhered to Destiny's follow up appointments. Unfortunately, Destiny transitioned 2 weeks ago--I received a personal email from her doctor as well as a handwritten card signed by the staff giving their sympathies during this time. That is a genuine and personal touch that is appreciated more than you know. For anyone who is looking for a veterinary office that specifically takes care of kitties, I HIGHLY recommend!

A

took great care of my extremely vet-phobic cat. i really appreciate that everything is done in the room with you and that they don’t take your cat “to the back” for vaccines/tests. helped me understand my cats immune disorder and were also able to quickly get me in when she got an ear infection. i would have continued using this clinic but i moved out of state.

Ryan Rimmer

The staff and physician were pleasant. The initial phone call to them I requested someone who had experience with toygers and Bengals, they promised that the vet had ample experience with them. When we saw the vet she stated this is the first Toyger she had seen. The Vet recommended some panels on both of our cats. The overview sheet that was brought in by the tech after was Roughly $1000 different from what the Vet recommended as more labs and exams were added to it. The Vet came back and removed the exams off the summary they were not pertinent. After getting the labs back a general information sheet was sent. I followed up to that email with questions as one of our cats was not better and she had recommended antibiotics if she was not better. The Vet never responded. After paying quite a bit of money for labs and waiting a week beyond the time expected, I emailed them and found they had the results for about a week and they had not reached out as our vet was on leave. I requested the script to move forward with treatment for my cats hyperthyroidism, but was met the news that I have to have a $85 consult to go over risks. When I spoke with the manager of the clinic I was very frustrated and moreso by her snarky attitude. I am trying to just get treatment for my cat and move on from this clinic and she was more concerned by a gotcha moment of me misspeaking. I am now looking for a new vet to treat what is already diagnosed. This is the one vet I have been where it felt like a strict cash grab.

Kate Wheeler

The staff took excellent care of my senior cat! It was a calm environment which helped my cat feel comfortable and not so stressed. All of the staff were so kind and knowledgeable. Dr. Tores explained the exam and results well. I felt like they really listened to my concerns too!

Laura Jewell

Big thanks to Dr. Donnelly and the NOVA Cat Clinic team for their fantastic care of my senior cat Linus.

We were able to book a dental surgery eval quickly after he chipped his front tooth. Dr. Donnelly gave him a very thorough exam and the tech provided clear instructions on how to administer his meds at home.

When Linus’s pre-surgery bloodwork and urinalysis showed his health was failing and he was not a candidate for surgery, Dr. Donnelly walked through the results by phone with me in a very compassionate and informative way. She also quickly got us medication refills, prescriptions for new food and tricks to increase his appetite, and end of life care resource information which was all very helpful.

I greatly appreciate that even though we were brand new to this clinic, Dr. Donnelly and team made us feel like we were long time patients. Thanks to the team for caring for me and Linus in such a difficult time.